We offer the most comprehensive health guarantee with 100% refund.
We are a “closed care palour”, which means that no outside cats are allowed into our care palour or vice versa. We do not offer any external stud services. And now we have also opted for NO VISITORS to our foster care, as we have read many complaints from other breeders. This policy is designed to protect our current / future kittens and their new families.
Our relationship with you doesn’t end once you bring your pups home. Since puppiess love themselves, we wish that nothing would go wrong with Puppies in their new home. However, certain things are beyond our control. A Puppies health depends on a number of factors, including genetics, exercise, food and diet, and general grooming. While no one can guarantee that your Puppy(s) will never have a health problem, we can guarantee that we will do our best to ensure that your new family member is healthy!
We offer a 5 year genetic guarantee for life threatening, untreatable defects, including and limited to heart defects, including scale 4 or higher, and any organ disorder, and this does not include a treatable disorder
In the event that your puppies develop an illness or an untreatable, life-threatening defect, we will offer you additional puppy of the same sex, breed and quality that you paid for. You are only responsible for delivery charges for your new puppies. When you make a claim, you will need to send us a copy of your first veterinary exam and any results from that first exam.
We screen family members and friends who come to our home. We also run a comprehensive health assessment checklist prepared by a licensed veterinarian. Before shipping a puppies. We also make sure your puppies are up to date with vaccinations and have been dewormed.
As an additional check and to activate the health guarantee of your puppies, we ask that you take your puppies to a licensed veterinarian within 48 hours of receiving the puppies so that we can be sure that your puppies are happy and healthy from the moment he or she arrives at your home.